Terms of use

Acceptance of Terms

Welcome to Setsy! These Terms & Conditions (“Terms”) govern your access to and use of the Setsy software-as-a-service platform, including any associated websites, applications, and services (collectively, the “Service”). By creating an account or otherwise using Setsy, you agree to be bound by these Terms, as well as our Privacy Policy (which is incorporated by reference). If you do not agree with any part of these Terms, you must not use the Service. These Terms constitute a binding legal agreement between you (the user of Setsy, whether as an individual or as a representative of a sports club or organization) and Setsy (referred to as “we”, “us”, or “our”). You represent that you have the authority to accept this agreement. If you are using Setsy on behalf of an organization (such as a sports club), you agree to these Terms for that organization and warrant that you have the authority to bind the organization to these Terms.

2. Accounts and User Responsibilities

Account Registration: To use Setsy's core features, you need to create an account. When registering, you must provide a valid email address and create a secure password. You are responsible for maintaining the confidentiality of your account login credentials. All activities that occur under your account are your responsibility. If you suspect any unauthorized use of your account or any other security breach, you must notify us immediately at support@setsy.com. Eligibility: You must be at least the age of majority in your jurisdiction to create a Setsy account, or have permission from a parent/guardian or authorized official of your club. By using Setsy, you confirm that you are legally permitted to do so. The Service is intended for use by sports club organizers and members; it is not targeted at children under 13 years old, and we do not knowingly allow children under 13 to create accounts. If you are under 13, please do not use Setsy (a parent or club manager should manage the account and player information on your behalf, if applicable). User Responsibilities: As a condition of using the Service, you agree to use Setsy in a lawful and respectful manner. You are responsible for all information and content you enter or upload into Setsy, including your club details, player names, match information, and skill ratings you give to other players. By entering data, you affirm that you have the right to share that data (for example, if you add players to your club, you should have their permission to include their name). You must ensure that: The information you provide is accurate and up-to-date. (For instance, use a valid email that actually belongs to you, and correct any misspelled player names or club info when noticed.) You do not impersonate any person or entity or misrepresent your affiliation with any person or organization. You keep your password secure and do not share it with unauthorized people. Clubs might choose to share an admin login among a few trusted officials, but do so at your own risk — you are accountable for any actions taken under your account. You comply with all applicable laws and regulations in connection with your use of Setsy. This means you won't use the Service for any unlawful purpose, or to facilitate any illegal activity. Prohibited Conduct: While using Setsy, you agree NOT to: (a) upload or transmit any content that is offensive, defamatory, or infringes on anyone's rights (including privacy and intellectual property rights); (b) interfere with or disrupt the Service (e.g., by introducing viruses or attempting to overload servers); (c) attempt to access other users' accounts or data without authorization; or (d) engage in any activity that could harm other users, Setsy, or third parties. We reserve the right to suspend or terminate accounts that violate these rules or for any behavior that we deem abusive or detrimental to the service or other users. By following these rules and responsibilities, you help us maintain a positive community and efficient service.

3. User Content and Skill Ratings

User Content: “User Content” refers to any content that users (including you) submit, post, transmit, or otherwise make available on or through Setsy. This includes club profiles, match setups, comments or messages, and especially player skill ratings and feedback that users give each other. Setsy does not pre-screen User Content, and you bear all responsibility for the content you provide. When you submit User Content, you grant Setsy a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content within the platform as needed to provide the service. For example, if you enter a player's name and then rate that player's skill, Setsy has your permission to display that name and rating to relevant users (like members of your club or those organizing matches with you). This license is only for operating and improving the service; we do not claim ownership of your User Content, and ownership remains with you or its original creator. Skill Ratings: Setsy allows users to rate each other's skills or performance. These ratings are subjective opinions provided by users, not by Setsy. You acknowledge that any skill rating or comment about a player reflects the view of the individual user who provided it, not Setsy's view. While we encourage all users to be fair and respectful in their ratings, Setsy is not responsible for the content or accuracy of these ratings. Users are responsible for ensuring their ratings and feedback are honest and made in good faith. Malicious or knowingly false ratings violate these Terms. However, due to the subjective nature of opinions, we do not moderate or remove ratings simply because someone disagrees with them, unless they violate our content standards (e.g., hate speech or harassment, which are not allowed). No Liability for Ratings: By using Setsy, you agree that Setsy is not liable for any consequences arising from skill ratings or other user feedback. This includes, for example, any perceived damage to reputation, disagreements, or disputes between players due to a rating. If you believe you have been unfairly rated by another user, your recourse is with that user, not with Setsy. We may, at our discretion, facilitate communication or provide tools for users to resolve disputes, but we have no obligation to intervene. Use Caution and Judgment: Any decisions you make based on information on Setsy (such as deciding who to include in a match, or how to train a player) are your own responsibility. We urge users not to place undue reliance on any single rating or piece of feedback. Consider it as one person's perspective. We also encourage clubs to use multiple measures (not just Setsy ratings) when assessing players' skills. Setsy does not actively monitor all User Content, but we reserve the right to review and remove (or require the user to remove) any content that violates these Terms or applicable law. This could include offensive language in a player profile or a rating comment that contains personal attacks. We may also suspend or terminate accounts for serious or repeated violations. However, we are not responsible if inappropriate content is posted and not promptly removed – users should report problematic content to us if they see it.

4. Subscription Plans and Payments

Setsy currently operates on a freemium model: basic features are free to use, and we offer (or will soon offer) optional paid subscription plans for advanced features and enhanced capabilities for clubs that need them. Free Plan: As a free user, you have access to core functionalities of Setsy to manage social play at your club. There is no charge for the free plan, though certain limits or feature restrictions may apply (for example, a cap on the number of players or events you can manage). Details of what is included in the free plan are provided on our website or within the app. Paid Plans: We offer paid subscription plans (e.g., a “Premium” or “Club Pro” plan) that unlock additional features such as advanced matchmaking algorithms, detailed analytics, larger participant limits, priority support, or other perks. The specific features and pricing of these plans are described at the point of purchase. By subscribing to a paid plan, you agree to pay the applicable fees and charges, and you gain access to those premium features for the duration of your subscription term. Payment Process: All payments for subscriptions are handled through our third-party payment processor (Stripe). When you subscribe, you will be required to provide a valid payment method (such as a credit or debit card) and billing information. You authorize us (and Stripe on our behalf) to charge your provided payment method for the subscription fees on a recurring basis (see Automatic Renewal below). All fees are in the currency indicated at purchase (if not stated, it's likely in USD or AUD depending on your region – we will clarify currency during checkout). You are responsible for any taxes or duties applicable to the fees (unless otherwise stated, prices are typically exclusive of tax). Billing Cycle: Subscription fees will be billed in advance on a periodic basis (e.g., monthly or annually), depending on the plan you choose. Your billing cycle will be communicated to you when you sign up. For example, if you purchase a monthly plan on the 10th of a month, your billing cycle will renew on the 10th of each subsequent month. If a payment fails (for example, due to an expired card or insufficient funds), we will notify you and may attempt to re-charge after a short period. If payment continues to fail, we may downgrade your account to the free plan or suspend access to paid features until payment is resolved. It is your responsibility to keep your billing information current and to pay the subscription fees on time.

5. Automatic Renewal and Cancellation

Automatic Renewal: Paid subscriptions automatically renew at the end of each billing period. This means that once you sign up, you will be charged at each renewal period (e.g., each month or each year) without additional authorization, until you cancel. We will send you a reminder of an upcoming annual renewal (or significant renewal) if required by law, but for ongoing monthly plans, the renewals will continue automatically. By subscribing, you agree to this recurring charge authorization. You can view your next billing date in your account settings. Cancellation: You may cancel your subscription at any time. Cancellation means that your subscription will not renew at the next billing cycle. You can cancel through the account management page in the Setsy app or website, or by contacting our support at support@setsy.com. Once you cancel, no further payments will be taken. However, cancellation does not retroactively refund the current term. Your subscription will remain active until the end of the period you already paid for. No Pro-Rata Refunds: Setsy does not offer pro-rated refunds for unused portions of a subscription term. For example, if you subscribe for a month and then cancel halfway through that month, you will not receive a refund for the remaining days of that month. Similarly, if you are on an annual plan and cancel after a few months, we do not issue a partial refund for the unused months. This is because we often provide immediate value (like access to features or allowances) and pricing benefits based on full-term enrollment. Access Until End of Term: When you cancel a subscription, you will retain access to all paid features until the end of the period you've already paid for. After that, your account will be automatically transitioned to the free plan (or deactivated if you choose to close your account entirely). For example, if your monthly subscription renews on the 30th and you cancel on the 15th, you can still use the premium features until the 30th, after which no new charge will occur and your account will revert to the free version. Upgrades and Downgrades: If you upgrade your plan (e.g., from a monthly to an annual plan or to a higher tier), the change may take effect immediately and a pro-rated charge or credit might be applied (depending on how our billing system handles upgrades – we will communicate the details during the upgrade process). If you downgrade to a lower-priced plan or to the free plan, the downgrade typically takes effect at the next renewal (i.e., you continue on your current plan until period end, then switch to the lower plan to avoid losing access mid-term that you've paid for). We reserve the right to change our subscription fees or introduce new paid services. If we do change prices, we will give you reasonable advance notice (e.g., by emailing account owners or posting within the service) and the new rates will apply to the next billing cycle after the notice. If you do not agree with a price change, you may cancel before the new rate takes effect.

6. Refund Policy

As noted above, we generally do not provide refunds for subscription fees that have already been paid, except where required by law or at our sole discretion in special cases. All charges for subscriptions are final and non-refundable. If you believe there are extenuating circumstances (for example, you were charged after you attempted to cancel due to an error on our part), please contact us – we will review on a case-by-case basis and provide a refund if warranted. In jurisdictions that have mandatory refund rights for consumers (such as certain EU consumer protection laws or Australian consumer laws), we will, of course, comply with those. For instance, if a law grants you a cooling-off period or requires refunds in specific scenarios, our policy will not override your statutory rights. Otherwise, by agreeing to these Terms, you acknowledge that no refunds will be issued for unused service periods if you cancel mid-term.

7. Service Availability and Disclaimer of Warranty

Setsy strives to provide a reliable and accessible service, but we cannot guarantee 100% uptime or error-free performance. You acknowledge that the Service may occasionally be unavailable (fully or partially) for maintenance, upgrades, emergency repairs, or due to incidents beyond our control (such as power outages, interruptions in internet service, or other technical failures). We will attempt to schedule maintenance during low-usage times and, when possible, notify you in advance of major maintenance outages. However, we are not liable for any unavailability of the Service or any loss of data that may occur due to downtime. No Responsibility for Club Operations: Setsy is a tool to assist with social play scheduling and matchmaking at sports clubs, but clubs should not rely solely on Setsy for critical operations. We are not responsible for any loss or damage if a match or event is missed, mis-scheduled, or otherwise impacted due to issues with the Setsy platform. Always double-check important match details and have a backup plan in case of technical issues. For example, if Setsy is temporarily down and you cannot access your match schedule, the club organizers should have a way to communicate and organize matches offline. Data Backups: We regularly back up our databases, but real-time data loss can still occur (for instance, if a server crashes at a particular moment). We encourage users to keep independent copies of important information (like exporting a list of players or schedule if needed). Setsy will not be liable for any loss of data or content that you have entered into the Service, nor for restoration of lost data, although we will do our best to restore from backups if it's a system failure on our side. Disclaimer of Warranties: The Service is provided “as is” and “as available,” without any warranties of any kind. To the fullest extent permitted by law, Setsy disclaims all warranties, whether express, implied, or statutory, regarding the Service and any results from using the Service. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will meet your requirements or expectations, that it will always be available, uninterrupted, secure, or error-free, or that any information (including any player ratings or analytics) provided through the Service is accurate or reliable. Use of the Service is at your own risk. No advice or information (oral or written) obtained from Setsy or through the Service creates any warranty not expressly made herein. We provide support and guidance as-is; while we strive for accuracy in any help or documentation, we cannot guarantee it. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such cases, any implied warranties are limited to the minimum scope and duration permitted by law.

8. Limitation of Liability

To the maximum extent permitted by law, Setsy and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the Service. This limitation applies to any theory of liability, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages. In particular, but without limiting the generality of the above, Setsy is not liable for: Any disputes or issues between you and any other user (or club member) of the Service, including those arising from skill ratings, player selections, or match outcomes. Any damage to your or anyone's reputation due to user-submitted content (such as a low skill rating or a comment from another user). The cancellation of a sports event, miscommunication among players, or any decision made by a club or player based on information obtained through Setsy. Loss of data or content. (While we aim to keep your data safe, if data gets lost or corrupted, our liability is limited as described here.) Any harm to your computer system or mobile device, or any loss of data, that results from accessing or using Setsy (for example, due to viruses or malicious code transmitted to your device through no fault of our own). Financial losses or penalties you incur (for example, if a match needed to be cancelled and that cost you a fee or fine, or if you lose revenue at your club due to a scheduling error). Maximum Liability: In all cases, Setsy's total cumulative liability to you for any claims arising out of or related to the Service or these Terms will not exceed the amount actually paid by you to Setsy in the preceding twelve (12) months (or, if you have not paid any fees, the sum of $50 USD as an arbitrary maximum). This means if you have a subscription and something goes wrong, the most we could owe you (under any theory of law) is the subscription fees you paid us for the last year of service. If you paid nothing (using the free plan), our liability is capped at a nominal amount. This limitation is an essential part of the bargain between you and us, as it allocates the risks and is reflected in the pricing (or lack of fees) of the service. Exceptions: Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages (for example, in some places, you cannot exclude liability for personal injury or intentional misconduct, and in Australia, certain consumer rights under the Australian Consumer Law may give rise to non-excludable guarantees). To the extent that a court of competent jurisdiction determines that applicable law prohibits enforcement of any part of these limitations, then those portions shall be deemed modified to the minimum extent necessary to make them compliant with the law (for example, in Australia, our liability for breach of any non-excludable guarantee can be limited, at our option, to supplying the services again or paying for the cost of having the services supplied again). However, all other limitations and exclusions shall still apply. Release: You release Setsy (and our officers, directors, employees, and agents) from any and all claims or liability related to any conduct of other users of the Service or any club events. If you are a California resident, you waive California Civil Code §1542 (which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party”) or any similar law of any other jurisdiction, which might otherwise limit this release.

9. Dispute Resolution

We at Setsy hope to maintain a harmonious relationship with our users. However, if a dispute arises between you and Setsy, this section outlines how we agree to resolve it: Informal Resolution: Before taking any formal legal action, you agree to contact us at support@setsy.com and provide a brief, written description of the dispute and your contact information (including your account email). Both you and Setsy agree to try in good faith to resolve the dispute informally, including through discussions or non-binding mediation if both parties agree. We will attempt to resolve the dispute informally within 30 days of receiving your notice of the dispute. Arbitration Agreement: If we cannot resolve the dispute informally, you and Setsy agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Service shall be resolved by binding arbitration on an individual basis. This includes any claims you may assert against us, our affiliates, or our respective officers, directors, and employees. By agreeing to arbitration, you and Setsy are giving up the right to go to court (except as otherwise noted below) and the right to a trial by jury. Additionally, you agree not to bring claims as a plaintiff or class member in any class, consolidated, or representative action. The arbitrator can only decide your individual dispute and does not have the authority to consolidate or join the disputes of others or to hear class proceedings. Arbitration Procedure: The arbitration will be administered by a neutral arbitration provider that you and Setsy mutually agree upon (for example, the American Arbitration Association (AAA) if in the U.S., or the Australian Centre for International Commercial Arbitration (ACICA) if in Australia, or another reputable service). If we cannot agree, we will ask a court to appoint an arbitrator. The arbitration shall be conducted in English and, unless you and we agree otherwise, it will take place in a location that is reasonably convenient for both parties (if you are a consumer, this could mean the capital city of your state or country; if that's not workable, we can conduct it via videoconference or phone). The arbitration will follow the rules and procedures of the chosen arbitration organization (e.g., the Commercial Arbitration Rules of the AAA, or similar), except where those rules conflict with this section, in which case these Terms prevail. The arbitrator shall have the authority to award the same damages and relief that a court could, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction. Exceptions to Arbitration: Notwithstanding the above, either party may choose to bring an individual action in small claims court if the claim qualifies. Also, either party may seek injunctive relief in a court of law for intellectual property infringement or misuse of the Service (for example, if you violate our intellectual property rights or vice versa, or if unauthorized access or hacking occurs, a party might need to quickly ask a court for an injunction to prevent further harm). Such actions shall not be deemed incompatible with the agreement to arbitrate or a waiver of the right to arbitrate. Governing Law for Disputes: The arbitration will be conducted under the laws designated in the Governing Law section below. The arbitrator must follow the substantive law (and applicable statute of limitations) that a court in the governing law jurisdiction would apply. Costs of Arbitration: Each party will bear its own attorneys' fees and costs in arbitration, unless the arbitrator finds that a claim was frivolous or brought in bad faith (in which case the arbitrator may award the prevailing party their fees and costs, to the extent permitted by law). The payment of filing, administrative, and arbitrator fees will be governed by the rules of the chosen arbitration organization and applicable law. In some cases, Setsy will pay certain fees to ensure the arbitration is accessible to you (for instance, in consumer arbitrations in the U.S., AAA rules may cap the filing fee at a certain amount and require us to pay the rest, and we will abide by such rules). Right to Opt-Out: If you are a new user, you have the right to opt out of the arbitration agreement in this Section by sending us a written notice of opt-out within 30 days of first accepting these Terms. The notice must include your name, your account email (if you have one), and a statement that you decline the arbitration agreement in the Setsy Terms. You must send this notice to legal@setsy.com or via postal mail to our mailing address provided in the Contact section. If you opt out, any disputes will instead be resolved in court as set forth in the Governing Law section, and you will not be bound by the class action waiver (though you still agree to the governing law and jurisdiction). Opting out of arbitration has no effect on the rest of these Terms, including the governing law. By not opting out, you agree to the arbitration provisions above.

10. Governing Law

These Terms and any dispute arising out of or in connection with these Terms or the Service (subject to the Dispute Resolution clause above) shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles. We have chosen Delaware law as it is a well-established jurisdiction for software and SaaS agreements, providing consistency and predictability in contract interpretation. If for any reason a dispute is deemed not subject to arbitration and proceeds in court (e.g., if you opted out of arbitration or a court finds the arbitration clause unenforceable in a particular case), then you and Setsy agree to the exclusive jurisdiction of the state and federal courts located in the State of Delaware for such proceedings. You waive any objection to venue or jurisdiction in those courts, and you agree not to argue that it is an inconvenient forum. Users Outside Delaware or the US: We recognize that Setsy users are worldwide, and local mandatory consumer protection laws may apply. Nothing in this Governing Law section limits rights you may have under the consumer protection or data protection laws in your country of residence that cannot be waived by contract. However, to the extent permitted, the law of Delaware will apply, and in any case, you agree that disputes will be resolved in accordance with the processes stated in these Terms.

11. Intellectual Property and License

(Note: The user didn't explicitly ask for an IP section, but it is generally wise to include one. We will include a concise version.) All content and materials in the Setsy Service, including but not limited to software, designs, text, graphics, logos, and trademarks, are owned by or licensed to Setsy and are protected by intellectual property laws. Setsy grants you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose (managing social play and matchmaking at sports clubs) in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions or you have our written permission. You retain ownership of your User Content (the data you input, such as club info and ratings), but you give us the rights to use it as described in the User Content and Skill Ratings section. If you provide feedback or suggestions to Setsy regarding the Service, we may use and implement that feedback without obligation to you. Our name “Setsy” and our logos are trademarks of our company. You may not use them without our prior written consent, except as necessary for attribution (such as referencing that your club uses Setsy, in a truthful manner).

12. Suspension and Termination

By You: You can stop using Setsy at any time. You may delete your account through the account settings, or by contacting support. Terminating your account will end your access to the Service and trigger deletion of your data as described in our Privacy Policy (subject to retention as needed for legal purposes). If you terminate a paid subscription, note that per our Cancellation and Refund policy above, you might not be entitled to a refund for the remaining period. By Us: We reserve the right to suspend or terminate your access to Setsy (or certain features within the Service) at any time, with or without notice, if we have reason to believe: (a) you have violated these Terms or any applicable law; (b) you are misusing the Service or causing real harm or risk to us or others; or (c) we decide to discontinue the Service entirely (in which case we would give you as much notice as reasonably possible). We will not be liable to you or any third-party for termination of your access to the Service under these circumstances. If we terminate your paid account for a reason other than your breach of these Terms (for example, if we need to shut down the service), we will provide a pro-rata refund for the remaining unused portion of your subscription. Upon termination of your account, whether by you or us, your right to use the Service ceases immediately. All provisions of these Terms which by their nature should survive termination will survive (such as provisions regarding ownership, warranty disclaimers, limitations of liability, governing law, and dispute resolution).

13. Hardware Leasing

Setsy's Terms & Conditions described here cover your use of our software platform and related services. If Setsy offers any physical hardware or equipment for lease or purchase (for instance, if we provide a specialized device or kiosk for clubs to manage check-ins or scoring), such hardware will be subject to a separate Hardware Leasing Agreement or Terms provided at the time you enter into the lease/purchase of that equipment. The terms for hardware may include provisions on device maintenance, returns, damage, and other liabilities specific to the physical product. In other words, these Setsy Terms do not apply to the use of any hardware we might provide except to the extent they involve using the Service. We will present and require agreement to the additional terms whenever you sign up for a hardware lease. If there is any conflict between these Terms and the hardware-specific agreement, the hardware agreement will take precedence for matters relating to the device. If you are only using the Setsy software and have not entered into any hardware lease with us, you can ignore this section as it does not apply to you.

14. Miscellaneous

Changes to Terms: Just as we may update our Privacy Policy, we may also revise these Terms & Conditions from time to time. If we make material changes, we will notify users (for example, by sending an email to the address associated with your account or by posting a prominent notice within the app). The updated Terms will be indicated by an updated “Last Updated” date at the top. By continuing to use Setsy after new Terms become effective, you agree to be bound by the revised Terms. If you do not agree to the changes, you should stop using the Service and, if necessary, cancel any subscriptions. We encourage you to review the Terms periodically to stay informed of your rights and obligations. Entire Agreement: These Terms (along with the Privacy Policy and any additional guidelines or agreements expressly incorporated by reference) constitute the entire agreement between you and Setsy regarding the Service. They supersede any prior agreements or communications (whether oral or written) between you and us relating to the subject matter. In case of any conflict between these Terms and any other rules or policies on the website or app, these Terms will generally control, unless the other document expressly states otherwise and is agreed to by Setsy. Severability: If any provision of these Terms is found to be invalid or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the rest of the Terms will remain in full effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. Assignment: You may not assign or transfer your rights or obligations under these Terms to anyone else without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition, sale of assets, or by operation of law, or any other legitimate business reason, without your consent. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns. No Third-Party Beneficiaries: These Terms are for the benefit of you and Setsy. They are not intended to benefit any third party or be enforceable by any third party (except that the indemnification and limitation of liability provisions protect our affiliates and others as noted). No third party has rights to enforce any part of these Terms. Force Majeure: Setsy will not be liable for any failure or delay in performance of its obligations (including downtime or data loss) if such failure or delay is due to causes beyond its reasonable control, such as natural disasters, war, acts of terror, labor shortages or strikes, electrical or internet outages, or government action.

15. Contact Information

If you have any questions about these Terms & Conditions, or need to contact us for any reason relating to the Service or this agreement, please reach out to us: Email: support@setsy.com (primary support contact for any user issues or questions about these Terms) Mail: Setsy Legal Department, PO Box 159 Victoria Park WA 6979 We value our users and want Setsy to be a great experience for your sports club. If anything in these Terms is unclear, or if you have feedback on them, don't hesitate to contact us. By using Setsy, you're agreeing to these rules which help protect both you and us, allowing us to offer a useful service to all clubs. Thank you for reading our Terms & Conditions carefully and happy playing!